Frequently Asked Questions

Refunds and/or Returns

If you are unhappy with the decks, inbox me and we’ll work it out!
Please view all pics to determine if the words may resonate with you before purchasing.

We pride on our 5 Star Reviews. If we can make the situation better we will do what we can to make you happy and confident about clicking on the 5 Stars. 🤍🌈⭐️⭐️⭐️⭐️⭐️

If you begin to feel triggered, annoyed or irritated with the decks, put them aside for bit and return back to them at a later time when you feel grounded. Give yourself space and time to heal at your own pace. 🤍🧘🏻‍♀️💫

Can I gift the item to someone?

Yes, definitely! We will include a personal note from you.

How can I get a coupon code?

Inbox and ask me. You will also receive another one after giving a Star Review to help others decide to purchase.

Is this shop on social media?

Yes!
IG~ Search @totaldivine2021
Facebook~ Total Divine, LLC
YouTube~ Total Divine
My YouTube channel provides more information on the decks and the best ways they can support you on your journey.

Will I be happy with any Total Divine Products purchase?

Yes! Please read the reviews to feel more comfortable with your purchase.
Put your energy into the deck, meditate upon your healing and journey. The decks will facilitate the guidance you need.

Can I custom order a bundle to certain decks that suite my needs?

Yes, definitely! You can purchase a deck bundle that is closest to what you like. In the “Note to Seller” section please let us know which decks to trade out. It will remind us when we prepare your order.

Why should I order from your shop?

1) Sweet customer service.
2) Quick responses to your questions.
3) Quality items.
4) Experience love and positive energy through the packaging of your items.
5) Because you deserve the tools to self-love and healing. Or, a loved one deserves it as a beautiful gift.

Why are there no pictures on the decks?

Total Divine Oracle Decks were created to be straight forward guidance, without interpretation of pictures but of words with distinct clarity on what to do.

How did you come up with the words for each Oracle Deck?

The decks are a combination of my then believed twin flame journey to realized karmic relationship, to current soul-mate connection; working in the counseling field for almost 20 years in helping others, and late night channeling from my spirit guides.

1) What if my package was delivered to the wrong address?
2) Correct address but no package arrives?
3) International Shipping?

1) We ship to the address that you have listed on ETSY. This is the address that appears on the label that is created. Please double check that address to ensure accurate delivery.
❗️We will no longer issue refunds if the address is incorrect.😔

2) If we have “delivered” on our tracking but you did not receive your package, inbox me and we will discuss. Some packages have been stolen or located at the neighbors.

3) ✈️We recently closed international shipping, again. Unfortunately, once your order leaves our hands we entrust the order will get to you. But, we have no control at customs and sometimes there is a longer than expected delay. This led to frequent inboxes inquiring about delayed orders and negative star reviews